AI consultant: answers your customers on your website and in messengers
We build a knowledge base of your company — services, prices, case studies, terms — and train the consultant on it. It answers customers on your website, in Telegram, MAX and WhatsApp: around the clock, in the customer’s language and strictly by the facts of your company. Every dialogue is visible to you in the admin panel.
LIVE DEMO — THE «AI CONSULTANT» BUTTON ON THIS PAGE
This consultant is already working — right here
The button at the bottom right is the consultant itself. Ask it how much a Yandex Direct audit costs, what an AI implementation pilot includes, or how we differ from a regular agency. It will answer with figures from this site and give links to the relevant pages — exactly the way it will answer your customers about your company.
We sell what we use ourselves: the consultant on socode.ru is the same product you will get, with our knowledge base instead of yours.
- Answers strictly from your knowledge base. It does not invent prices or deadlines: if the base has no answer, it says so honestly and hands the customer over to a person.
- Leads the customer to a request. It does not just chat: it learns the task, suggests the right service and walks the customer to the form or to a manager’s contact.
- Speaks the customer’s language. Russian, English — it detects the language from the first message on its own.
- Works 24/7 with no days off. Late-night and holiday questions stop waiting for Monday morning.
How it works today
- A customer writes in the evening — and gets an answer tomorrow, unless they have already left for a competitor.
- A manager types the same thing about prices and timelines for the tenth time that day.
- One person answers in Telegram, another in WhatsApp — the answers drift apart.
- What customers asked and where they dropped off — nobody writes it down.
How it works with the consultant
- The customer gets an answer within seconds — in any channel, at any time.
- Answers are the same everywhere, because there is one source — the knowledge base.
- Every dialogue is recorded: you can see what people ask and what the base is missing.
- Managers step in only where a human is actually needed.
A consultant that lives on your website can also be given work on the website itself: it knows your knowledge base, your tone and your page structure.
- Writes copy for the site — service descriptions, FAQ answers, news — in a single tone and by the facts from the knowledge base.
- Helps lay out pages: suggests structure, headings and wording for new sections.
- Points out what is missing: visitors’ questions show which pages and answers are worth adding.
Channels are connected at your choice — you can start with the website and add messengers once you are convinced the consultant answers the way it should.
| Stage | What we do |
|---|---|
| Knowledge base | We collect your company’s facts from the website, price lists and a brief: services, prices, terms, case studies, frequent questions. Everything the consultant will answer with. |
| Character | We set the tone and the rules: how it greets, where it leads the customer, what it does not talk about, when it calls in a human. |
| Connection | We install the widget on the website and connect the messengers you choose: Telegram, MAX, WhatsApp. |
| Admin panel | You get the panel: all dialogues, statistics, an editor for the knowledge base and the character — edits apply immediately, no programmer needed. |
| Verification | We run the consultant through real questions from your customers and fix the base until the answers are honest. |
- Dialogues are billed separately — per token. Every answer from the consultant costs neural network money: the spend depends on the number of enquiries, and is usually hundreds of roubles a month, not thousands. We set a daily limit so the spend stays predictable.
- The consultant is only as good as the knowledge base. If the base has no answer, it will not invent one — it will honestly suggest contacting a manager. Topping up the base takes a couple of minutes in the admin panel.
- It is not a replacement for your sales team. The consultant handles the routine questions and collects requests; complex negotiations are still done by a human.
- AI answers can be inaccurate. There is an honest note about this under the chat window — the same one we have on our own site.
Want to see how it works first? Press the «AI consultant» button at the bottom right and ask it any question about our agency — your consultant will answer the same way, only about your company.
In 7 days your customers stop waiting for an answer
The consultant trains on your company’s facts and answers on your website, in Telegram, MAX and WhatsApp — around the clock.
Order a consultant